- How do I register to take the Zoom class?
How do I get a Zoom account?
Go to Zoom.com and sign up for a basic account under the name you need listed on your NYS Certificate and with the email address you placed the order under.
How do I access the 5-Hour Pre-Licensing Zoom Course?
The day before the class, an email will be sent to you with the Zoom link using the email provided when the class was ordered. (*Please check your SPAM folder, as it often ends up there.) Click on that link and register by entering the name listed on your permit, as that is what we will write on your official certificate. On the day of class, log into Zoom on a plugged in tablet, laptop or desktop. NO CELLPHONES. The class is long, so you should make sure you are plugged in the entire time. Once the instructor begins the class, you will be admitted in from the waiting room. Make sure you click on FULL VIDEO and FULL AUDIO. You must be SEEN AND HEARD, as the class is interactive. (*If there is noise on your end, you may mute the audio, but make sure to turn it back on when you are asked a question by the instructor.)
Are there breaks during the class?
Yes, there will be breaks during the class.
Upon completion of the 5-Hour Pre-Licensing Zoom Course, how would I receive my certificate?
Certificates must be picked up in-person by the student at our 3315 Bailey Avenue, Buffalo, NY 14215 location (across from ABC Hardware & Bailey Seafood). Current pick-up times are 3-5pm every Tuesday and Thursday. If this is impossible, please contact our office and we will try to accommodate you.
How long is the certificate valid for?
It is valid for 1 year from the issuance date.
Where can I take my Permit Test online?
A practice permit test can be taken here: https://dmv-permit-test.com/
What do I need to take with me to the road test?
You must bring the hard copy of your NYS 5 Hour Pre-Licensing Course Certificate, your hard copy NYS Permit, if you require any glasses or contacts, and a mask. If you are under 18 years of age, you must also bring a hard copy, completed and signed MV-262 form which is available in our office or on the DMV website New York DMV | (ny.gov).
Can you take me to my road test?
If you are a current student with BDS, we will schedule your road test with you and drive you there in one of our vehicles. If you are not a student, we CANNOT take you to a road test or loan you one of our vehicles, as that is not covered under our insurance.
How do I replace a lost certificate?
If you have misplaced your original NYS 5 Hour Pre-Licensing Certificate, we can issue you a duplicate IF the original is still valid. If the original has expired (more than one year) you will need to retake the 5 Hour Course. If it’s still within the year of validity, please call our office to request the duplicate so that we can locate and find the information from your original certificate in our system. Once we do, we can set-up a time for you to pick up the duplicate at our 3315 Bailey Avenue location. When you come to pick it up, you MUST bring your permit and the $25 fee.
Do you offer gift certificates?
Yes! Please call the office at (716) 834-4300 to discuss purchasing.
Do you have a cancellation policy?
A $25 fee will be charged for appointments canceled without 24-hour notice.
Do you offer refunds?
A refund must be requested within 1 year and a receipt is required.
Do you charge for picking up/dropping off for locations outside of your service area?
If you live outside of our general service area, we have several options to accommodate you:
- We can schedule double lessons on the same day
- You can meet us at our location at 3315 Bailey Avenue, Buffalo, NY 14215 and we’ll take you for your lesson from there.
- There will be an additional $10 surcharge applied to each lesson, if you must have a pick-up/drop-off from any location beyond our service area.